If you are using a 32-bit operating system, Adobe recommends that you upgrade to either:

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• 64-bit edition of Windows Vista Home Premium, Business, Ultimate, or Enterprise
• 64-bit edition of Windows 7 Home Premium, Professional, or Ultimate

To ease the transition to a 64-bit operating system, Master Collection CS5.5 includes a support package that contains 32-bit versions of Adobe Premiere Pro CS4 and After Effects CS4.

Until you upgrade to a compatible 64-bit operating system, you can install and use the 32-bit support package included with your purchase. After you upgrade to a qualified 64-bit operating system, you can install and use Adobe Premiere Pro CS5.5 and After Effects CS5.5.

Adobe After Effects Cs5 5 Trial Serial Number

Important: If you are upgrading from Production Premium CS4 or Master Collection CS4 you can continue to use your existing installations of After Effects CS4 and Adobe Premiere Pro CS4, including OnLocation and Encore. You do not need to install the 32-bit support package.

If you are upgrading from a standalone version of Adobe Premiere Pro CS4 or After Effects CS4, you must uninstall it before you can install the 32-bit support package. This is because standalone versions of Adobe Premiere Pro CS4 and After Effects CS4 do not include Dynamic Link. To benefit from the workflow enhancements of Dynamic Link you must install the 32-bit Support package included with your purchase.

To uninstall Adobe Premiere Pro CS4 or After Effects CS4:

• (Windows XP) Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
• (Windows Vista and Windows 7) Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
• Insert the Adobe Creative Suite 5.5 Content Disc into your machine and open the Adobe After Effects CS4 and Premiere Pro CS4 for Windows 32 bit folder and then the Adobe CS4 folder.
• Double-click Setup.exe.
• Follow the onscreen instructions to install the 32-bit support package.
• When prompted to enter a serial number, enter your 32-bit support for CS5.5 Production Premium and Master Collection serial number to complete the installation.

Important: Be sure to install the recent updates for After Effects CS5 and Adobe Media Encoder. These updates fix many bugs.

If you encounter a problem not mentioned here, submit a detailed bug report. You can also visit the After Effects user-to-user forum for assistance.

See the After Effects 10.0.2 release notes for other known issues.

See this Technical Support document for more information and solutions.

Adobe After Effects Cs5 Trial Edition

When Memory and Multiprocessing is enabled for 'Render Multiple Frames Simultaneously,' frames cached by foreground processes can be purged when you initiate a second RAM preview. (54071 and 53844)

When you render to the MPEG4 output module, avoid enabling the 'Short Header' parameter under 'Format Options,' if possible. Enabling this option can cause various problems with the rendered media file. (54118)

Some composition sizes can result in improperly constrained output media sizes. This issue occurs when you use the MPEG-2 output module with certain non-default combinations of the 'Profile' and 'Level' parameters under Format Options (54115).

AVI files rendered with the 'None' codec from compositions that don't match the target output file's dimensions can be restricted to a square pixel aspect ratio. (2563466)

The Turbulent Noise effect can crash After Effects when rendering to the FLV output module with a low value in the 'Undershoot' parameter (54113).

Live Photoshop 3D models do not redraw when modifying camera properties if motion blur is enabled; workaround is to purge the image cache (54123).

If you minimize After Effects while Live Photoshop 3D is engaging the ray traced renderer, it doesn't come back to the foreground until rendering is complete. A workaround is to engage Caps Lock to disable rendering (2579653).

The 'MediaCoreQTCodecRulesCS5.xml' file isn't loaded when opening pre-CS5 projects that have the 'Match Legacy After Effects QuickTime Gamma Adjustments' checkbox enabled. (The MediaCoreQTCodecRulesCS5.xml file governs color handling behaviors in some QuickTime codecs.) This issue can cause incorrect handling of gamma or color values in QuickTime source files (2572685).