ดูการตั้งค่า Outlook ทั้งหมด. เลือก จดหมาย เขียนและตอบกลับ. กำหนดเวลาในการยกเลิก มีให้เลือกตั้งแต่ 0-10 วินาที. You can easily recall the email in Outlook using the following process. Click on the ‘Sent Items’ folder on the left of the Outlook window. Locate the email message you want to recall and open it by double clicking. Click the ‘Message’ tab, then click on the Actions Recall This Message option. In case you do not see the Recall Message. The fact is, the way email works, you have a limited time in which you can recall an email. In fact, you can think of it a lot like the actual post. If you put a letter in your mailbox to be sent when it’s picked up by the postman, you have a bit of time to go get it from the box before it’s picked up.
In today's video, we will show you how to recall an email in Microsoft Outlook 2019.Open Outlook app. Select 'Sent Mail' from the left side menu.
Instead of forwarding a message to someone else, I accidentally replied to it.
As this is a bit of an embarrassing mistake, I was wondering if I could “undo” the sending of this message.
Can I recall a message and how can I prevent future mistakes?
Yes, in theory you can recall a message but the conditions for it to work are so specific that in praxis it hardly ever works as you want it to.
Therefor, in most cases, it might be better to simply sent a short but sincere apology message rather than trying to save face the technical route. This way the recipient won’t get a weird technical message which probably only increases the attention to the message you never wanted to sent.
Before getting down to the nitty-gritty of recalling a message in Outlook, let’s take a look at some methods to prevent future mistakes first.
Prevent recalls
Most often, you’ll realize that you are making a mistake the moment that you hit that Send button. If you’re lucky, it is a big message with a large attachment which takes a while to send so you have some time to pry it out of your Outbox folder.
Chances are however that you won’t be that lucky. To counter that, you could create a rule which delays sending all messages for 1 or 2 minutes so you have some time to react without seriously slowing down your regular communications. You can set it up 120 minutes if you want but that might be less practical.
Variations of the rule are also possible to fit your needs. For instance, only delay sending of the message when it is to your boss. Or set an exception so that messages sent with a high priority won’t be delayed.
Detailed instructions for setting up such a rule and other delay techniques can be found in the tip Don’t send emails directly.
When will Recall actually work
There are several conditions which must be met for the Recall feature to work:
- The first condition for Recall to work is that you must be using an Exchange account and the recipient must be within that same Exchange organization as well. In other words; When you are using a POP3, IMAP or Outlook.com account or when the recipient is working for another company, you are out of luck already.
- The recipient must also be using Outlook to read his/her emails. When a message is being read via Outlook on the Web (OWA) or via EAS on a smartphone or tablet, the recall will not work.
- The recipient must have an active connection with Exchange. When Cached Exchange Mode is enabled and the recipient is working off-line, the recall process will fail.
- The original message must arrive in the Inbox folder of the recipient. When it got moved via a rule, recalling the message is not possible.
- The original message must still be unread and the recipient must open the Recall message before the original message.
You might be lucky and the recipient has the option “Automatically process meeting requests and responses to meeting requests and polls” enabled. In that case, the original message and the recall message could arrive when the user is working in another application with Outlook running in the background and the recall/replace could happen unnoticed (aside from the 2 or 3 New Mail Notifications and only seeing 1 or no new message).
Note: There are still some other specific scenarios for which the recall will fail. For instance; You also won’t be able to recall the message when it was sent from a Delegate or Shared Mailbox. It has to be the primary Exchange mailbox of your Exchange account.
The Recall process
Do you think your case meets all the conditions? Are you feeling lucky and still want to use the Recall feature?
Here is how to set things in motion and monitor its success.
- Double click on your sent message to open it in its own window.
- Execute the Recall This Message… command:
Office 365 (Single Line Ribbon)
Message tab-> click on the ellipsis (3 dots all the way on the right)-> Actions-> Recall This Message…Outlook 2007 / 2010 / 2013 / 2016 / 2019 / Office 365 (Classic Ribbon)
Message tab-> group: Move-> Actions-> Recall this Message…
Select your Recall method.
Given the high probability that it could fail, it might be best to recall it with a replacement message even when you did not want to send a message in the first place. This could be that apology message mentioned earlier so you don’t have to send yet another message.- Press OK to send the recall message and keep your fingers crossed that it will actually work.
- When you had the option “Tell me if recall succeeds or fails for each recipient” enabled, you’ll receive notifications once the recall message got processed by the recipient. Once you have received it (or the first one in the case of multiple recipients), you’ll also see a tracking icon for your original sent item. Open this sent items again via a double click and click on the Tracking button to see an overview of the recall results.
Note 1: The recall could still get reported as a success even though the recipient has read the original message but did not mark it as read. It’s best to see this feature as a workflow rather than a failsafe.
Note 2: When you had sent the message to multiple recipients, the recall message will be sent to all recipients as well. You can’t recall the message for only 1 or a select few recipients of that message; It’s all or nothing.
'How to' guidesMost of us have had that sinking feeling when we accidentally send an email either to the wrong person, or that is full of errors.
However, gone are the days when we have to suffer from the shame of calling up the recipient and asking them to delete the message. Many email and enterprise file sharing services nowadays have a recall feature meaning there is a way you can try to get that email back without anyone seeing it.
So how do you recall an email in Outlook?
If you use Outlook 2010 or 2013 to manage your email, then follow this simple how-to guide to work out how to pull those emails back from the brink.
Recalling an email in Outlook 2010 and 2013
1. Open your Sent Items folder
2. Double click on the email you want to recall
3. Under the Message tab, click on Actions in the Move folder at the top
4. Click on Recall This Message. (be aware: this only works if you have an “Exchange account” or the feature is available within your organisation)
5. A pop-up message will then appear. Click on Delete unread copies of this message.
6. If you want to create a replacement message. Click the Delete unread copies and replace with a new message to replace the message with a new one
7. If you want to be notified if the recall worked or not then all you need to do is click Tell me if recall succeeds or fails for each recipient option
8. Select OK – if you constructed another email and then hit Send
Why recalling an email in Outlook doesn’t always work
Unfortunately, if the recipient opens the email you didn’t want them to see, you can’t recall it. They can still get the recall message and note that you wanted to delete the first email, but it will stay in their Outlook system anyway.
If your first message was sent to a folder other than the inbox then the recall won’t work. Neither will it work if it’s sent to a public folder or if you try to recall it from a mobile device. Once one person has seen it, it’s too late.
The recall feature is designed to work with Outlook. If you are sending from a Gmail account for example, you can’t expect it to work, you’ll need to read our guide on how to recall an email in Gmail for tips on how to achieve this.
Other Solutions
• Delay your emails.
This means you can delay the delivery of an email after you’ve sent it giving you that extra time to change your mind.
Delay a single message in Outlook.
1. Click Options in the Message editing window
2. Hit Delay Delivery.
3. Select the Do not deliver before check box.
4. Select the delivery date and time that you want from the two drop-down lists.
5. Then click on the Close button to save the changes
6. After you click Send, the message will stay in the Outbox folder until your scheduled delivery time.
This will only work to give you a bit more time to reconsider your message; it will not prevent you from accidentally sending the email to the wrong person. It is also only useful if you remember to check the message again before it leaves your Outbox.
Delay sending a group of messages
1. Click on the File tab
2. Click Manage Rules & Alerts
3. Click New Rule under the Email Rules tab
4. In the Rules Wizard window under Step 1: Select a template box, and under Start from a Blank Rule, click Apply rule on messages I send, and then click Next to continue
5. In the Step 1: Select condition(s) list, select the boxes for any options that you want and then click Next
Recall Email In Outlook 2018
6. If you leave all the conditions unchecked when you click Next a confirmation dialogue box will appear. If you click Yes, the rule you are creating will then be applied to all messages you send
Strike force heroes no download. 7. Now under Step 1: Select the action(s) list, check the box stating defer delivery by a number of minutes
8. In the Step 2: Edit the rule description (click an underlined value) box, click the underlined part of the phrase: defer delivery by a number of minutes
9. Enter the number of minutes you want to delay the messages for before it’s sent (Note: delivery can be delayed up to 120 minutes)
10. Click OK, and then when you’re done hit Next
11. Another list of checkboxes with exceptions that you want will then appear (Step 1: Select exception(s) if necessary)
12. If you want your rules to apply to all your emails click Next
13. Then under the Rules Wizard In the Step 1: Specify a name for this rule box enter a name for the rule you’ve created.
14. Check the Turn on this rule check box and then click Finish
15. It’s then a good idea to test your rule before relying on it when you come to sending something vital.
16. From now on, after you send each message it will stay in the Outbox folder for the time specified.
Recall Email In Outlook 2018
Again, this solution only works if you are carefully checking each of your emails for mistaken recipients or incorrect email attachments before it leaves your Outbox.
• With Egress Secure Email and File Transfer and Outlook email encryption, you can take full control of recalling emails and revoke access to email content at any time. Alternatively you can use Egress Risk-based Protection, which stops emails being sent to the wrong people in the first place! Risk-based Protection uses machine learning and big data analysis to understand email usage patterns and historic email data, recognising and alerting users to misaddressed emails before they press send. Get in touch with us to find out more about how to do this at your company.
Recall Email Outlook 2019
Additionally our eDiscovery software can be used to measure and quantify the risk of sharing sensitive data.